Refund Policy

Last updated: August 23, 2026

Velora Backend Starter — Founding Developer Edition is a one-time digital product priced at $79 USD. This policy explains how refund requests are considered.

Fair refund window

Refund requests made within 14 days of purchase will be considered in good faith, particularly where the product is materially not as described or you are unable to access the purchased files despite reasonable support assistance.

Digital-product considerations

Because the product includes source code that can be copied after delivery, refund requests based solely on a change of mind after access to the product may be declined. This does not affect any rights you may have under applicable law.

How to request a refund

Use the support contact included with your order confirmation. Include the email used for purchase, your order or transaction reference if available, and a brief explanation of the issue. Requests are reviewed individually and a response will be provided as soon as reasonably practical.

Approved refunds

If a refund is approved, it is submitted through the original payment process where available. Processing times can vary by payment method and financial institution. Paddle processes payments for the purchase, but this policy does not represent a guarantee by Paddle that any particular refund will be issued.

License after a refund

When a refund is issued, the license to use the product ends. You must stop using and distributing the product and delete copies under your control, except where retention is required by law.